Consumer Protection Act

Title	Download/View
The Consumer Protection Act, 2019	Download The Consumer Protection Act, 2019 (1.18 MB)
Corrigendum to CP Act 2019	Download Corrigendum to CP Act 2019 (2.73 MB)
Notification regarding Consumer Protection Act, 2019 coming into force	Download Notification regarding Consumer Protection Act, 2019 coming into force (1.01 MB)
Provisions of Act comes into force	Download Provisions of Act comes into force (1.07 MB)

Rules made under Consumer Protection Act, 2019

Establishment of CCPA

Establishment of CCPA
Title	Download / View
Establishment of CCPA	Download Establishment of CCPA (878.31 KB)
The Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020	Download The Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020 (1.1 MB)

Regulations made under Consumer Protection Act, 2019

Regulations made under Consumer Protection Act, 2019
Title	Download / View
Consumer Protection (Consumer Commission Procedure) Regulations, 2020	Download Consumer Protection (Consumer Commission Procedure) Regulations, 2020 (1.48 MB)
The Consumer Protection (Mediation) Regulations, 2020	Download The Consumer Protection (Mediation) Regulations, 2020 (1.53 MB)
The Consumer Protection (Administrative Control over the State Commission and the District Commission) Regulations, 2020	Download The Consumer Protection (Administrative Control over the State Commission and the District Commission) Regulations, 2020 (1.27 MB)
The Central Consumer Protection Authority (Procedure for Engagement of Experts and Professionals) Regulations, 2021	Download The Central Consumer Protection Authority (Procedure for Engagement of Experts and Professionals) Regulations, 2021 (1.79 MB)
The Central Consumer Protection Authority (Submission of Inquiry or Investigation by the Investigation Wing) Regulations, 2021	Download The Central Consumer Protection Authority (Submission of Inquiry or Investigation by the Investigation Wing) Regulations, 2021 (1.4 MB)
The Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022	Download The Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 (1.17 MB)
The Guidelines for Prevention and Regulation of Dark Patterns, 2023	Download The Guidelines for Prevention and Regulation of Dark Patterns, 2023 (1.43 MB)
Advisory in terms of CP Act 2019 concerning sale of Ayurvedic, Siddha and Unani Drugs	Download Advisory in terms of CP Act 2019 concerning sale of Ayurvedic, Siddha and Unani Drugs (1.06 MB)
Advisory in terms of CP Act 2019 concerning sale of Ayurvedic, Siddha and Unani Drugs	Download Advisory in terms of CP Act 2019 concerning sale of Ayurvedic, Siddha and Unani Drugs (1.06 MB)

Last updated on: 20-03-2026

Title	Download/View
The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) Model Rules, 2020	Download The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) Model Rules, 2020 (1.25 MB)
The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020	Download he Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020 (1.24 MB)
The Consumer Protection (Central Consumer Protection Council) Rules, 2020	Download The Consumer Protection (Central Consumer Protection Council) Rules, 2020 (1.29 MB)
The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 & The Consumer Protection (General) Rules, 2020	Download The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 & The Consumer Protection (General) Rules, 2020 (1.57 MB)
The Consumer Protection (Mediation) Rules, 2020	Download The Consumer Protection (Mediation) Rules, 2020 (1.36 MB)
Consumer Protection (E-Commerce) Rules, 2020	Download Consumer Protection (E-Commerce) Rules, 2020 (1.22 MB)
Corrigendum to The Consumer Protection (E-Commerce) Rules, 2020	Download Corrigendum to The Consumer Protection (E-Commerce) Rules, 2020 (770.71 KB)
Consumer Protection (E-Commerce) (Amendment) Rules, 2021	Download Consumer Protection (E-Commerce) (Amendment) Rules, 2021 (1.49 MB)
The Consumer Protection (Direct Selling) Rules, 2021	Download The Consumer Protection (Direct Selling) Rules, 2021 (1.42 MB)
The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021	Download The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021 (1.13 MB)
The Central Consumer Protection Authority (Annual Report) Rules, 2021	Download The Central Consumer Protection Authority (Annual Report) Rules, 2021 (1.13 MB)
The Central Consumer Protection Authority (Form of annual statement of accounts and records) Rules, 2021	Download The Central Consumer Protection Authority (Form of annual statement of accounts and records) Rules, 2021 (1.45 MB)
The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021.	Download The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021. (1.13 MB)
The Consumer Protection (Search and Seizure and Compounding of offences by the Central Authority and Crediting of Penalty) Rules, 2021	Download The Consumer Protection (Search and Seizure and Compounding of offences by the Central Authority and Crediting of Penalty) Rules, 2021 (1.62 MB)
The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) (Amendment) Rules, 2022.	Download The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) (Amendment) Rules, 2022. (1003.22 KB)
The Consumer Protection (Consumer Disputes Redressal Commissions) Amendment Rules, 2022	Download The Consumer Protection (Consumer Disputes Redressal Commissions) Amendment Rules, 2022 (461.55 KB)
The National Consumer Disputes Redressal Commission (Group ‘C’ posts) Recruitment Rules, 2022	Download The National Consumer Disputes Redressal Commission (Group ‘C’ posts) Recruitment Rules, 2022 (1.77 MB)
The National Consumer Disputes Redressal Commission(Registrar) Recruitment Rules, 2023	Download The National Consumer Disputes Redressal Commission(Registrar) Recruitment Rules, 2023 (1.33 MB)
The National Consumer Disputes Redressal Commission(Group 'A' posts) Recruitment Rules, 2023	Download The National Consumer Disputes Redressal Commission(Group 'A' posts) Recruitment Rules, 2023 (1.18 MB)
The National Consumer Disputes Redressal Commission(Group 'B' posts) Recruitment Rules, 2023	Download he National Consumer Disputes Redressal Commission(Group 'B' posts) Recruitment Rules, 2023 (1.4 MB)
The National Consumer Disputes Redressal Commission (Other terms and conditions of service of officers and employees) Rules, 2023	Download The National Consumer Disputes Redressal Commission (Other terms and conditions of service of officers and employees) Rules, 2023 (1.33 MB)
The Consumer Protection (Direct Selling) (Amendment) Rules, 2023	Download The Consumer Protection (Direct Selling) (Amendment) Rules, 2023 (1.18 MB)
The Consumer Protection (Consumer Disputes Redressal Commissions) (Amendment) Rules, 2023	Download The Consumer Protection (Consumer Disputes Redressal Commissions) (Amendment) Rules, 2023 (1.43 MB)
The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Amendment Rules, 2023	Download The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Amendment Rules, 2023 (1.19 MB)
The Central Consumer Protection Authority (Recruitment, Salary, Allowances and other Terms and Conditions of Service of Officers and Other Employees of Central Authority) Rules, 2024	Download The Central Consumer Protection Authority (Recruitment, Salary, Allowances and other Terms and Conditions of Service of Officers and Other Employees of Central Authority) Rules, 2024 (963.09 KB)
The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) (Amendment) Model Rules, 2024.	Download The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) (Amendment) Model Rules, 2024. (1.64 MB)